About Us

SOMETHING

About our online store

TheOneChef is a New York based distributor of food service commercial equipment, speicalizing in commercial cooking equipment, commercial refrigeration, and display refrigeration for restaurants, bakeries, delis and cafes. Our newly designed e-commerce platform offers over 200,000 products designed to help industry professionals and culinary enthusiasts succeed. TheOneChef has your business covered every step of the way.

We have close relationships with top manufacturers such as Turbo Air, Coldline, True, Marchia, Imperial Range, US Range, Cookline, Prepline, American Range and many more, Through our relationships with manufacturers, national buying groups, and industry representatives, we maintain an aggressive pricing structure that saves you money. Our position as a leading dealer of restaurant equipment and supplies allows us to purchase our products at a discount which we pass onto you. We also offer financing options to help you fit the equipment and supplies you need into your budget.

How Does This Work?

1. You Order, We Acknowledge

The moment you order your restaurant equipment from TheOneChef you will receive a confirmation email with all of your order details. We take all major credit cards, Visa, MasterCard, Discover, Amex, as well as PayPal and Google Checkout. If paid, your order status will be “Processing.” If you chose to pay by check your order status will be “Pending’ until payment has cleared. Within 24 hours one of our staff will personally contact you to let you know that we are preparing to fill your order and will have shipping details to you shortly.

2. We Send You Shipping Details

Within 2 Business days of order you will either be notified that your item has shipped or, in cases where items are shipping directly from the factory, you will be sent a factory estimated shipping date.

3. Once shipped we send you Shipping Confirmation

Once your item has shipped we will send you a Carrier and Tracking information. Items can then be tracked on the carrier website. If you have a light item that has shipped UPS you will receive a UPS tracking number. For items over 80 lbs that ship Freight you will receive the carrier name, contact info, and tracking number. Tracking for units that ship directly from the Manufacturer may take up to 2 days but the moment we get that info from the factory we will pass it on to you. Shipments can be tracked on the carrier website. Your order status will now be “Completed.”

Mark Jance

Aviana Plummer

Braydon Wilkerson

Kristin Watson

What Makes Us Different?

All Customers, Take an extra 5% off any order of any size

Any purchase paid by check or bank transfer will be immediately discounted at 5%. Why do we do this? Credit Card processors charge us (the seller) anywhere fees between 3% to 5% each time a credit card is used. By offering the bulk of those fees back to buyers who pay by check, we are able to lower our prices and still make a few extra dollars on each sale. It’s a win-win.

In order to get your 5% just check out normally but choose “Check / Money Order” as the payment method instead of Credit Card. Your 5% will automatically be calculated and instructions for mailing your check or making a bank payment will be provided. You will be emailed an invoice immediately upon check out. You can mail the check, deposit at any Bank of America, send payment by wire, or you can even simply email us the front and back check images befor emailing. If we have the images we can ship your order before your check arrives. We want to make it as simple as possible for you. Feel free to contact us with any questions.